Booking
How do I book a wedding?
Start with a free 30-minute consultation, at the studio or on a video call. We check your dates, send a quote, and your date is confirmed when the advance is paid.
How much advance do I need to pay?
We ask for 25% of the total to confirm your booking. The rest is paid before your photos are delivered.
Can I book a portrait session online?
Yes. Studio portraits, family sessions, maternity, studio headshots and passport photos can all be booked in our online calendar.
Do you work on Fridays?
We cover weddings and events on any day of the week, including Fridays. The studio itself is closed on Fridays.
How far ahead should I book my wedding?
Winter is our busiest season. For weddings between November and February, book as early as you can.
Prices and payment
Do your prices include VAT?
Yes, all our prices include VAT.
How can I pay?
bKash, Nagad, bank transfer, or card and cash at the studio. In our online shop: cash on delivery or bKash.
Do you charge for travel?
Travel inside Dhaka city is included. Gazipur, Narayanganj, Savar and Keraniganj cost ৳3,000 per event. Other districts: the team's travel and accommodation plus ৳5,000 per day.
Photos and films
How long until I get my photos?
Portrait, family and maternity sessions: 7 days. Newborn: 10 days. Weddings: 21, 30 or 45 days depending on the package.
Do I get the RAW files?
Not as part of a package. For weddings, all RAW files can be added for ৳10,000.
How long is my online gallery kept?
12 months. Download your photos before then.
Can I print and share my photos?
Yes. You get a personal-use licence to print your photos and share them on social media. Using them to advertise or sell something needs our written permission.
Will you put my photos in your portfolio?
Sometimes we show our favourite work. If you would rather we did not, tell us in writing before your shoot.
Do you shoot weddings abroad?
No, we only work in Bangladesh.
Shop orders
Do you deliver outside Dhaka?
Yes, anywhere in Bangladesh. Inside Dhaka city delivery is ৳80 and free on orders over ৳2,500. Elsewhere in Bangladesh it is ৳150, free on orders over ৳5,000.
Do you ship abroad?
No, we deliver in Bangladesh only.
Can I pay cash on delivery?
Yes, for orders up to ৳20,000.
How do I send my photos for a print or photo book?
After you order, we email you a link to upload your photos.
Can I return a photo book?
Photo books are made from your own photos, so they cannot be returned unless there is a fault. If anything arrives damaged, send us a photo within 48 hours and we will replace it.
Do you have any discount codes?
New customers get 10% off their first order over ৳1,000 with the code WELCOME10. Until 31 December 2026, WINTER15 gives 15% off photo books and albums.