We know plans change. This is what happens to your advance if they do.
Weddings, events and brand videos
| When you cancel | Your advance |
|---|---|
| More than 30 days before the date | Refunded, minus a ৳2,000 processing fee |
| 15 to 30 days before | 50% refunded |
| Less than 15 days before | Not refunded |
Moving your date
You can move your date once, free of charge, if you tell us at least 14 days before and the new date is free. Later changes, or a second change, cost ৳3,000.
Studio sessions
Cancel or move a studio session up to 24 hours before it starts, at no charge. After that, the session is lost and not refunded.
If we have to cancel
If Golpo Studio has to cancel, for example because of illness and no replacement photographer is available, we refund your full advance.
How refunds are paid
Refunds are sent by bKash or bank transfer within 7 working days.